Self CollectionFree Self Collection

1. Orders Can Be Placed On Our Website

  • Personalized balloons must be placed (with payment done) at least 1-2 DAYS in advance. For urgent orders please contact us via email: [email protected] / phone +65 8882 8123
  • Our team will arrange the pickup date and time with you after receiving your order.
  • Funlah reserves the rights to propose a different self-collection time-slot and you shall be notified via phone call should we are unable to cater for the particular time slot.

 

2. Collection Address & Timing

Our collection address:

  • AZ Building
  • 140 Paya Lebar Road #02-06 S409015
  • You may drive up to level 2 

Easy accessible by MRT or Bus

  • 3 minute walk from Macpherson MRT, exit A
  • Nearest bus stops: 72069 & 71161

Self-Collection Time:

  • Mon to Sat (10 AM to 5PM)
  • Sun (10 AM to 12PM)
  • Earlier time or later timing is subjected to availability

 

3. Payment Methods

  • We do not accept Cash On Delivery (COD) and Credit Term Payment
  • Available PayNow
  • Available Credit/Debit Cards (VISA/Master/Amex) for online order

 

4. Order Confirmation

  • An email will be sent with order details

 

5. Quote your Order Number/Name during Self Collection

  • We will prepare the balloons approximately 1 hour before collection time. You may also appoint someone to collect on your behalf simply quote your order number or confirmation email upon collection.
  • Please check the condition of all the items/balloons upon receiving them to ensure no discrepancy. You may RE-COLLECT the items at our office should there be any exchange required. 
  • No exchange/refund is allowed once items are handed over in good condition
  • We are not liable for burst balloons once items are hand over.
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Disclaimer: Funlah reserves the rights to amend the self collection terms without prior notice.

 

For information on delivery, visit our Helium Balloon Delivery page